...The chat report allows you to get detailed statistics on the tickets tha... ...t come into the system from various communication channels: VK, FB, OK, Telegram, Viber, Whatsapp, as well as the chat widget. In the report you can specify the period for which you need to get information, filter requests by department and then download the data as... ....csv file: The following parameters will be displayed in the report: Channel - the source where the chat came from; Number o...
